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$129.00

SKU: ED-GBMP-DVD-6. Category: .

Product Description

Using direct observation of familiar tasks, “Dozen Eggs” detaches viewers from the conventional supplier-first viewpoint that thwarts many lean initiatives. You will take a journey to buy the ingredients to make a cake, which will illustrate customer-first thinking. The scenario raises questions regarding quantity and quality from a customer standpoint. Policy makers and those who execute policies will benefit from the techniques illustrated.

Play Length: 36 minutes.

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