Moments of Truth DVD | Visual Workplace, Inc.

Moments of Truth DVD

Moments of Truth DVDShingo Prize recipient Bruce Hamilton invites managers and supervisors to examine how their actions and reactions can either energize a continuous improvement program or kill it. In a series of dramatizations, examine how interaction between managers and employees, both in the office and in the factory, create employee involvement or discourage it. Identify key moments when dissatisfaction can be converted into positive energy for change, which creates a chain of support for continuous improvement.

Play Length: 35 minutes.

Quantity in Basket: None
Part Number: ED-GBMP-DVD
Price: $129.00

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