WORK THAT MAKES SENSE
Work That Makes Sense, winner of the prestigious Shingo Research Prize, is Gwendolyn Galsworth’s eagerly-awaited book on how to go beyond 5S—to train, implement, coach, support, and sustain visual inventiveness on the operator-level. This is a must-read for all levels of the organization. Based on nearly 30 years in the field, author Galsworth provides value-add associates with a methodology and over 500 full-color actual visual solutions for converting their own work areas into visual workplaces.
The result? Visuality becomes the imbedded language of operational excellence—and the workplace speaks. Work That Makes Sense is addressed directly to the real experts of day-to-day work in your company—front-line associates—showing them what a visual workplace is, why it is important to their daily work, and how to create one. Bonus material spells out sixteen key tasks for leaders so they can pro-actively coach and support the conversion.
Alice Lee, VP/Business Transformation at Beth Israel Deaconess Medical Center/Bostonwrites: “This exceptional book takes a fresh approach—viewing the workplace and how to make it visual through the eyes of value-add associates, written as if Dr. Galsworth is sitting with us—instructing, coaching, and guiding us through a visual conversion a page at a time.”
Robert Miller, Executive Director of The Shingo Prize adds: “Dr. Galsworth continues to produce work in perfect harmony with The Shingo Prize model, with visual concepts, tools, and methods that are essential as companies pursue operational excellence. I recommend Work That Makes Sense to every reader.”
Richard Schonberger, author of nine award-winning books on operations excellence, concurs: “Gwendolyn Galsworth, the world’s foremost visual workplace expert, has not just written a fine book about making operations visual and taking the frustrations away from working people, she (alone among writers on this subject) has detailed what it takes to make that a system.”
Brent Allen, VP/Operations at Lifetime Products (Salt Lake City), writes: “I’ve been a student of management for 30 years, read countless management books and gone to innumerable conferences. I have never found a better, more powerful system of transformation than Galsworth’s. This comes through on every page of this book. She does that better than anybody.”