Returns at Visual Workplace, Inc.
You may return new, unused items for a refund within 30 days from the date of purchase. Products returned must be in original packaging and sellable condition. Returns will reflect a 15% restocking fee. Please include a copy of the receipt and original packaging. If you have any questions, contact Customer Service at (616) 583-9400.
To Return an Item
- Circle each item and the quantity that you are returning on your invoice.
- Indicate the reason for the return next to each item.
- Package the item(s) securely, enclose the invoice and all original packaging.
- We will issue a credit to your credit card for the cost of the item and the sales tax, if applicable. Shipping charges are not refundable. Please allow 10 to 15 business days for the credit to appear on your credit card statement.
Your refund will reflect a 15% restocking fee on all returned merchandise.
Custom Order Items:
Refunds will not be issued on custom orders.
Shipping costs for the return of equipment and materials are the customer’s responsibility.