Uttana – A3 – Problem Solving

This is an introduction to the basic concepts of A3 problem solving. You will learn the key benefits of A3 that streamline your problem solving process as well as how A3s communicate the PDCA (Plan, Do, Check, Act) cycle.

• Video 1 – Introduction to A3
• Video 2 – Defining A3
• Video 3 – A3 and the PDCA Cycle

An A3 is made up of different sections that represent different phases of the PDCA cycle. This course provides a step-by-step guide to filling out each section and explains how they guide the problem solving process.

• Video 1 – A3 Problem Situation Section
• Video 2 – A3 Target Section
• Video 3 – A3 Theme Section
• Video 4 – A3 Cause Analysis Section
• Video 5 – A3 Countermeasure Section
• Video 6 – A3 Implementation Section
• Video 7 – A3 Follow-Up Section

Problem solving on paper is a good first step, but these ideas have to be brought into the real world to make a difference. Course 3 will give you a more in-depth understanding by showing examples of how A3s are actually used in a variety of work environments.

• Video 1 – Sample A3: The Office Environment
• Video 2 – Sample A3: The Production Environment

The final course demonstrates how A3 problem solving empowers people at all levels of an organization by helping them manage their time, take control of their work, and build a culture of continuous improvement.

• Video 1 – Managing Your A3
• Video 2 – Self Management Through A3