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Privacy

Visual Workplace, Inc. provides 5S, Lean and Visual Management products that effectively help you implement a productive workplace.

Our Commitment to Privacy

Visual Workplace values our customers and respects your privacy. We collect information about you through our website in an effort to improve your shopping experience and to communicate with you about our products. We do not sell or rent your personal information to third parties. As described in this policy, we may share your information, under certain circumstances, with third parties that provide services on our behalf.

If you have any questions about our privacy policy, please contact us as described in the section entitled, “How do I contact you?”, below.

What kind of information does Visual Workplace collect?

We may collect personal information from you, such as your name, email address, postal address, phone number, credit card number, etc., when you visit our website, place an order online, save your information with us online, contact us with a question or concern, or participate in a contest, promotion, or survey. We maintain a record of your product interests and the purchases you make online.

In addition, we partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

How does Visual Workplace use my information?

We may use your personal information in the following ways:

 

  • To process and fulfill your order, including sending you emails to confirm your order status and shipment
  • To communicate with you and to send you information by email, postal mail, telephone, or other means about our products, services, contests, and promotions
  • To administer and fulfill our contests and other promotions
  • To help us learn more about your shopping preferences
  • To help us address problems with and improve our site design, products and services
  • To enhance your shopping experience
  • To analyze trends and statistics
  • To contact you if necessary

Does Visual Workplace share my information?

We may share your personal information with our service providers who manage our customer information and perform services on our behalf, such as shipping, fulfilling promotions, sending communications to our customers, conducting surveys, etc. We do not authorize any of these service providers to make any other use or disclosure of your information.

 

In the unlikely event of a sale or merger of Visual Workplace, our customers’ personal information and other information we have collected, as described in this policy, may be among the transferred business assets.

How do I access or change my information?

You can review and change certain personal information, related to your use of our online site, such as your name and contact information. To access your information on our website, simply sign in to your account, using your username and password, and you will have the ability to edit your personal information in your account profile.

 

You can also ask us to update your personal information by contacting us as described in the section below entitled, “How do I contact you?”. Please note that any request to update your personal information may take up to ten (10) business days for your email request and six to eight (6-8) weeks for your postal mail request.

How does Visual Workplace protect kids’ privacy?

Visual Workplace is concerned about the privacy and safety of children when they use the Internet. We will never knowingly request personally identifiable information online, from anyone under the age of 13, without prior verifiable parental consent. Our websites are general audience sites and are not targeted to, or intended for use by children.

How does Visual Workplace use cookies?

Websites use “cookies,” which are small data files stored on your computer when you visit a website. Cookies enable you to shop on our website and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience.

 

For example, we may use cookies to enable you to use certain website features, remember the items in your shopping cart, store your preferences, recognize you when you return to our website, track your orders, and monitor and maintain information about your use of our website (see the section entitled, “Does Visual Workplace share my information?”, above).

 

You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. If you do not accept cookies; however, you may not be able to access your account information or make purchases on our website.

How do I know my personal information is secure?

We do our best to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual and managerial safeguards to protect the security and privacy of your personal information.

 

When you enter your personal information on our website, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from “http” to “https.”

 

If for any reason you cannot access the secure server, or if you’re not quite comfortable shopping online at our website, please feel free to contact us. Be sure to include your phone number and one of our Customer Service representatives will be happy to assist you.

What is “phishing”?

“Phishing” is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email.

What about links to other websites?

For your convenience and information, our website may contain links to other sites, which may have privacy policies that differ from our own. We are not responsible for the content or practices of any linked site. We recommend that you review the privacy policy of any site that you access through our sites.

How do I contact you?

For questions about our privacy policy, to make choices about receiving promotional communications, to update your personal information, or to place an order, you can contact us by email, telephone, or postal mail:

 

Address:
Visual Workplace, Inc.
7381 Ardith Ct.
Byron Center, Michigan 49315
616-583-9400
Email us at: info@visualworkplaceinc.com

 

 

We take your privacy very seriously
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